Training and Consultations

Consultations with eReg Support can be scheduled on the UAHS Regulatory Microsoft Bookings page. The Bookings page provides calendar of available times so that eReg users can get the guidance they need on workflows and procedures. Consultations can be rescheduled or canceled as needed by clicking on the "Change your appointment" link in your confirmation email.

eReg training is provided through Advarra University. New users will be assigned to Training which is required for all eReg users, and courses are assigned based on user roles.

Prerequisites for Training

Additionally, if you are a new user, you must complete and return an eReg User Agreement (signed by yourself and your supervisor) prior to receiving access to eReg. For best results, avoid using browser-based or other non-Adobe PDF readers to complete the agreement. We recommend installing Adobe Acrobat Reader or Adobe Acrobat Pro DC

New users registering for training will also need to complete their HIPAA and CITI Human Research trainings to be eligible to access the eReg production environment. Completion of those prerequisites will be verified in EDGE Learning or UAccess Analytics so that users do not have to send them.

Mandatory Information Security Awareness Training Instructions

All UA employees, student workers and DCCs with access to University information resources are required to complete annual security awareness training.

Information Security Awareness Training can be completed in EDGE Learning, the University's new learning management platform.

Banner employees who need OnCore access will need to obtain a Designated Campus Colleague (DCC) status to take the OnCore trainings and meet the University of Arizona’s sign-in security requirements for OnCore.

Banner Employees: Please note that the Banner HIPAA training cannot be used as a substitute for the UA’s EDGE HIPAA training and Banner Cybersecurity Awareness training cannot be used as a substitute for UA EDGE Information Security Awareness training.

Banner CITI Human Research training is accepted for OnCore. Certificate of verification will need to be provided by the user and sent to OnCoreSupport@arizona.edu.

Other Institutional Employees: Please note that the CITI HIPS training cannot be used as a substitute for the UA’s EDGE HIPAA training and UA EDGE Information Security Awareness training.