TicketCat provides technical support for the OnCore and eReg systems. Requests for assistance should be submitted through the TicketCat.
TicketCat User Guide for OnCore Users
Services Include:
- Password resets
- User account creation
- Deactivate user account
- Requests for reports
- Summary accrual uploads
- General technical support
New users to TicketCat will need to request access by submitting a request via COMHelp.
Please continue to use COMHelp for general technical support issues, network connectivity, etc. that do not involve OnCore or eRegulatory.